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Creators/Authors contains: "Avetisian, Lilit"

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  1. Trust calibration poses a significant challenge in the interaction between drivers and automated vehicles (AVs) in the context of human-automation collaboration. To effectively calibrate trust, it becomes crucial to accurately measure drivers’ trust levels in real time, allowing for timely interventions or adjustments in the automated driving. One viable approach involves employing machine learning models and physiological measures to model the dynamic changes in trust. This study introduces a technique that leverages machine learning models to predict drivers’ real-time dynamic trust in conditional AVs using physiological measurements. We conducted the study in a driving simulator where participants were requested to take over control from automated driving in three conditions that included a control condition, a false alarm condition, and a miss condition. Each condition had eight takeover requests (TORs) in different scenarios. Drivers’ physiological measures were recorded during the experiment, including galvanic skin response (GSR), heart rate (HR) indices, and eye-tracking metrics. Using five machine learning models, we found that eXtreme Gradient Boosting (XGBoost) performed the best and was able to predict drivers’ trust in real time with an f1-score of 89.1% compared to a baseline model of K -nearest neighbor classifier of 84.5%. Our findings provide good implications on how to design an in-vehicle trust monitoring system to calibrate drivers’ trust to facilitate interaction between the driver and the AV in real time. 
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    Free, publicly-accessible full text available December 1, 2024
  2. Trust in automation has been mainly studied in the cognitive perspective, though some researchers have shown that trust is also influenced by emotion. Therefore, it is essential to investigate the relationships between emotions and trust. In this study, we explored the pattern of 19 anticipated emotions associated with two levels of trust (i.e., low vs. high levels of trust) elicited from two levels of autonomous vehicles (AVs) performance (i.e., failure and non-failure) from 105 participants from Amazon Mechanical Turk (AMT). Trust was assessed at three layers i.e., dispositional, initial learned, and situational trust. The study was designed to measure how emotions are affected with low and high levels of trust. Situational trust was significantly correlated with emotions that a high level of trust significantly improved participants’ positive emotions, and vice versa. We also identified the underlying factors of emotions associated with situational trust. Our results offered important implications on anticipated emotions associated with trust in AVs. 
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